Training Details

Event Dates and Timeframe Implementing New Crisis Services: The View from the Ground Up
  • Wednesday, April 15, 2020
    • 09:30 AM to 10:30 AM



Cost Range


Host and Instructor

Host: NW Mental Health Technology Transfer Center Network (MHTTC)
Instructor: Michael Flaum, MD


This series shares the most cutting edge work around the nation on meeting the needs of people with behavioral health crises. A community's behavioral health crisis response must be regarded as an essential community service, like police, fire and EMS.

Implementing New Crisis Services: The View from the Ground Up

This presentation will describe the real-world experience of one community in a rural state (Iowa) in enhancing their crisis services. It is meant to complement the two prior webinars in this series, the first of which described a large and relatively resource-rich crisis system that has been up and running for some time, and the second describing what an “ideal crisis system” might look like. This webinar will be more of a case study of one community’s process of expanding their crisis services, highlighting some of the successes and how those were navigated, as well as some ongoing challenges.


Michael Flaum, MD

Michael Flaum, MD, Emeritus Professor of Psychiatry at the University of Iowa Carver College of Medicine, is the author or co-author of more than 100 publications, mostly reflecting his collaborative clinical research in schizophrenia in the 1990s. In 1999, he assumed the directorship of the Iowa Consortium for Mental Health, which aimed to harness the academic resources of Iowa’s universities to benefit the state’s public mental health system. His work since then has focused on efforts to optimize the quality, effectiveness and access to psychiatric services within publicly-funded settings in a recovery-oriented manner. He currently serves as president of the American Association for Community Psychiatry.