Developing Behavioral Health Crisis Response Systems

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Training Details

Event Dates and Timeframe
Implementing New Crisis Services: The View from the Ground Up
Wednesday, April 15, 2020 at 09:30 AM until 10:30 AM
This class is also being offered on
Monday, March 30, 2020 ( Online / Web Delivered )
Location and Delivery Method
Delivery Method
Online / Web Delivered
Support Website
Cost Range

Host And Instructor

class/provider logo image
NW Mental Health Technology Transfer Center Network (MHTTC)
Michael Flaum, MD

Training Overview Description

This series shares the most cutting edge work around the nation on meeting the needs of people with behavioral health crises.
A community's behavioral health crisis response must be regarded as an essential community service, like police, fire and EMS. We need to develop a comprehensive range of interventions - and adequate capacity of each - to meet the diversity of needs.
These webinars describe characteristics of such a behavioral health crisis system, and illustrate examples from diverse communities in various stages of development: one (Tucson) recognized as a model crisis center and crisis system, and one (Iowa City) in the earlier phases of implementation.

Event-specific Details

Implementing New Crisis Services: The View from the Ground Up

This presentation will describe the real-world experience of one community in a rural state (Iowa) in enhancing their crisis services. It is meant to complement the two prior webinars in this series, the first of which described a large and relatively resource-rich crisis system that has been up and running for some time, and the second describing what an “ideal crisis system” might look like. This webinar will be more of a case study of one community’s process of expanding their crisis services, highlighting some of the successes and how those were navigated, as well as some ongoing challenges.


Michael Flaum, MD

Michael Flaum, MD, Emeritus Professor of Psychiatry at the University of Iowa Carver College of Medicine, is the author or co-author of more than 100 publications, mostly reflecting his collaborative clinical research in schizophrenia in the 1990s. In 1999, he assumed the directorship of the Iowa Consortium for Mental Health, which aimed to harness the academic resources of Iowa’s universities to benefit the state’s public mental health system. His work since then has focused on efforts to optimize the quality, effectiveness and access to psychiatric services within publicly-funded settings in a recovery-oriented manner. He currently serves as president of the American Association for Community Psychiatry.

Chronic Alcoholism and Other Substance Related Disorders
Behavioral Health/Mental Illness
All Substance Abuse
All Public Safety
All Health Care
All Direct Support Services/Care Givers
All Developmental Disabilities
All Behavioral Health / Social

Registration Information