This session will give you a broad overview of Alaska Medicaid member eligibility as well as how providers can check eligibility. The presentation, which is part of the Alaska Medicaid provider training available from Conduent, is a broad overview for providers of member eligibility. We will discuss:
If you have ever had a claim or service authorization deny due to member eligibility issues, this presentation may be for you! Knowing how to check member eligibility and understand the information you find is key to being more efficient in billing and arranging service authorizations. This presentation will give you information and resources to better understand working with Alaska Medicaid.
Training Event Specific field
This training is being offered through Zoom software only. There is no in-person site available.
Need help? Please contact AKTC Support, 907-264-6244, if you need assistance.
Care Coordinators. SDS will accept the certificate of Attendance for individual classes, either live webinar session or recorded session, for care coordinator Continuing Education Hours. (including the ones the CC will use for recertification training – see below)
For SDS care coordinator re-certification training, the recertifying care coordinator must:
SDS Training will email the recertifying care coordinator a SDS certificate of training completion for care coordinator recertification.
Web-Conference Information. This training will be delivered as a live, interactive web-conference using Zoom. You must prepare for the webinar prior to the day of the training. The Zoom link is available in the AKTC e-Learning Portal after your registration and payment are processed. You must be logged into Zoom and prepared with a camera and microphone (or a headset) prior to the start of training.
AKTC E-Learning Portal. Training Materials, Zoom Link, Training Evaluation, and Certificate of Completion. All participants are encouraged to access the AKTC e-Learning Portal, https://ttclms.remote-learner.net, in order to review training materials, access the Zoom link prior to the training, access the training evaluation and Certificate of Completion. The e-Learning Portal is only available after completing your registration and payment. Please allow 15 minutes for the system to update payment information before accessing the e-Learning Portal.
After the training, use the e-Learning Portal to complete the training evaluation and retrieve a completion certificate.
Using Zoom. Zoom can be used on a PC or Mac, laptop, IPad, tablet or smart phone and requires an Internet connection, a microphone and a camera (most devices have a built-in mic and camera). For more information about Zoom or to download the software, go to https://zoom.us.
Recommended for first-time Zoom users:
To test your computer for using Zoom, go to https://zoom.us/test and click on Join.
To view a video on how to join a meeting go to: https://support.zoom.us/hc/en-us/articles/201362193-How-Do-I-Join-A-Meeting. If using your smartphone to join the meeting please see detailed instructions in the e-Learning Portal.