A Whole Person Approach to Working with Individuals who are living with Serious Mental Illness.

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Training Details

Event Dates and Timeframe
Tuesday, August 11, 2020 at 10:30 AM until 11:30 AM
Location and Delivery Method
Delivery Method
Online / Web Delivered
Adobe Connect
Support Phone
+1 (800) 459-5680
Support Email
Support Website
Cost Range

Host And Instructor

National Council for Behavioral Health
Allie Franklin, Topher Jerome, Karis Grounds
class/provider logo image

Training Overview Description

This webinar will discuss strategies for developing and implementing a whole person approach when serving individuals who are living with serious mental illness (SMI). Key considerations include access to basic needs and social determinants of health when treating and managing SMI; access to community-based supports to reduce barriers to resources; and access to peer support through Warm Lines and other crisis service systems.

Event-specific Details

Allie Franklin, CEO of Crisis Connections, will provide an overview of the whole person/integrated care approach to treating SMI and the types of crisis line services provided by Crisis Connections. She will also discuss best practices in leveraging technology to coordinate care and connect to resources in the community. Topher Jerome, Director of Lived Experience Integration at Jaspr Health, will focus on strategies for incorporating peer support services in crisis line systems. As a person with lived experience, he offers a unique perspective and expertise around the impact of peer support in behavioral health. Karis Grounds, Vice President of Health and Community Impact at 2-1-1 San Diego, will discuss how community information exchanges can leverage resource databases to improve referrals and care coordination with community services, as well as promote cross-sector collaboration to improve whole health.


  • Allie Franklin, LICSW, Chief Executive Officer of Crisis Connections
  • Topher Jerome, Director of Lived Experience Integration at Jaspr Health
  • Karis Grounds, MPH, Vice President of Health and Community Impact at 2-1-1 San Diego

When in the seminar room, the Adobe Connect Log-in screen appears, select "Enter as a Guest," enter the name and state of the participant in the "Name" field (Ex. Jane Doe-AK) and click on "Enter Room." For attendees, this is a “listen only” webinar. Should they need to dial in, the instructions are on the note pad in the seminar room.

If you dial in, please ensure that your computer speakers are turned off so that there is no audio feedback.

Note: If you are only able to join the audio portion, then you will not be able to see the webinar presentation.

We highly recommend that you test your connection to Adobe Connect in advance of the webinar to ensure access. You may need to work with your state’s IT Department to resolve any firewall issues. To test your connection, please go to:

http://nasmhpd.adobeconnect.com/common/help/en/support/meeting_test.htm. You may be prompted to install ActiveX control, Adobe Flash Player, and Adobe Connect add-ins. If you encounter any difficulty testing your connection or logging into the webinar, please contact Technical Support by calling 1-800-459-5680.

If you have any questions please don’t hesitate to contact Kelle Masten via email at Kelle.Masten@Nasmhpd.org.

We do not offer CEU credits however letters of attendance are offered upon request.
Closed-captioning is available for this webinar.

Registration Information

*CLICK HERE TO REGISTER for *A Whole Person Approach to Working with Individuals who are living with Serious Mental Illness. at https://events-na3.adobeconnect.com/content/connect/c1/986655080/en/events/event/shared/1700946820/eventlanding.html?connect-session=na3breezkp6go8h3bkb5ffyk&sco-id=2741544945&charset_=utf-8