A New Frontier: Virtual Care in the Post-COVID Behavioral Health Landscape

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Training Details

Event Dates and Timeframe
Thursday, September 17, 2020 at 09:00 AM until 10:00 AM
Location and Delivery Method
Delivery Method
Online / Web Delivered
Support Website
Cost Range

Host And Instructor

class/provider logo image
Psychiatry & Behavioral Health Learning Network
Mary Hatcher, Rachel Clemens, and Mary Givens

Training Overview Description

In the early days of the COVID-19 pandemic, virtual care meant telehealth. Now it encompasses much more. What does that mean for providers' technology assets and needs going forward? How will this affect mental health and SUD providers? This webinar will discuss what technology tools providers need to have in their portfolios to provide effective virtual care, and how those tools need to integrate and work together to support agency operations and client care.

Event-specific Details

Upon completion of this webinar, attendees will:

  • Identify key components of a successful virtual care strategy
  • Learn current pain points around virtual care implementation
  • Gain insights on how to assess needs and create a virtual care plan

About the Speakers

Mary Hatcher
Vice President, Product Management,

Mary Hatcher, plays an integral role in Qualifacts’ continued work to enhance our CareLogic EHR platform and to create new products that help behavioral health and human services providers improve outcomes, meet emerging virtual and value-based care needs and demonstrate high performance. Specifically, she leads the company’s overall execution across all product roadmap initiatives.

Rachel Clemens
Director, Solutions Consulting,

Rachel Clemens, MS, is Director of the Solution Consultant team at Qualifacts. She works with agencies through their EHR selection process and assists them in thinking about what their EHR needs to be able to do given the current environment of healthcare and payment reform. Before joining Qualifacts, Rachel worked in Community Mental Health Centers as a therapist, manager, and Director of Clinical Informatics. She holds a Master’s Degree in Clinical Psychology from Illinois State University.

Mary Givens
Product Manager of Compliance,

Mary Givens has been with Qualifacts for 13 years. She has a Masters in Rehabilitation Administration from the University of San Francisco. Before coming to Qualifacts, Mary was the CEO of a non-profit organization that served IDD, she was the Director of Client Services and a Director of Supported Employment for people with SPMI. Since coming to Qualifacts, she has been a Project Manager for Implementation and a Program Manager of Meaningful Use, and is currently the Product Manager of Federal Programs.

Addiction Professionals

This course has been approved by NACCME, LLC, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #182840. NACCME is responsible for all aspects of the programing.

Behavioral Health/Mental Illness
All Behavioral Health / Social
All Direct Support Services/Care Givers
All Health Care